I’m trying to remember the year…it must have been about 2000 and I got my hands on a Casio Cassiopeia. I thought the feature that allowed you to beam your contact info or virtual business card to other PDAs was one of the coolest. While it was a cool feature in never really became mainstream.

Fast forward to 2011, smart phones and hand held computing devices have definitely matured. One of the apps I’m most impresses with is bump. This technology takes the “beam my contact info” to a whole new level. Its now possible to beam or bump as I will now refer to it all types of different content between devices.

Within bump I was struggling with how to setup two different contacts for myself, I wanted one for business info and one for personnel info. I checked the bump web site, tuned to google and still couldn’t find the answer so I emailed bump. When I download a free app I don’t have an expectation of getting good customer service, matter of fact I don’t expect the free app comes with any customer service. To my (pleasant) surprise bump replied to my email in less than 12 hours. After providing bump with the platform I was using they quickly emailed me back the instructions to accomplish what I was looking to do. Here are the steps that Sadie from Bump Technologies, Inc. sent me:

How to create multiple profiles in bump (iOS)

  1. Start by filling out your contact card to include all of your information. Work and personal alike. Select save profile as something like “all info” or something you’ll recognize later.
  2. Once you have finished that open up the ‘Contacts’ tab. You should see all of your information laid out. Then all you need to do is tap on all of your work information so that there is a check mark next to each line, and your personal information will be dimmed.
  3. Scroll down and hit “save as a profile..” and type in a name to indicate that profile will be used strictly for professional networking.
  4. Then do the same but for your personal information, make sure each line has a check next to it and each of your professional info is dimmed. Hit “save as a profile..” and name it.

These directions were easy to follow and accomplished what I was looking to do. Bump also offered to walk me through the process over the phone if I was still having issues.

Bump is an innovative and useful product with excellent customer service!

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